Acceptable Use Policy

1. Scope

You must use Cizonet websites, products, apps, APIs, software, training, recruitment platforms, and services lawfully, responsibly, and in a way that does not harm Cizonet, customers, users, third parties, infrastructure, or the public.

2. Prohibited Use

You may not use the Services to:

• Violate any law, regulation, court order, contractual duty, intellectual property right, privacy right, publicity right, employment rule, education rule, consumer protection rule, or financial services rule.
• Send spam, phishing, deceptive messages, unsolicited bulk communications, malware, spyware, ransomware, or malicious code.
• Harass, threaten, abuse, exploit, defame, discriminate, dox, impersonate, or deceive any person or organization.
• Upload, generate, store, or distribute child sexual abuse material, non-consensual intimate content, sexual exploitation material, terrorist content, or content that promotes serious harm.
• Infringe copyrights, trademarks, trade secrets, database rights, patents, or other proprietary rights.
• Operate scams, pyramid schemes, fraudulent marketplaces, fake job postings, fake credentials, credential theft, or unauthorized financial activity.
• Process health, biometric, financial, payroll, student, child, government ID, or other sensitive data without the legal authority, safeguards, notices, and consents required for that data.
• Overload, disrupt, scrape, crawl, benchmark abusively, probe, scan, or test the Services except as allowed by our Security Policy.
• Bypass usage limits, security controls, access controls, rate limits, authentication, logging, monitoring, billing, or product restrictions.
• Use the Services for weapons development, unlawful surveillance, or activities intended to cause physical harm.

3. Data and Privacy Rules

You must have the right to collect, upload, share, and process all data you submit to the Services. You are responsible for giving required notices, getting required consents, honoring data subject rights, configuring permissions, and keeping your users' access appropriate.

You must not submit passwords, payment card numbers, government IDs, sensitive child data, medical information, payroll data, or other regulated data unless the relevant Cizonet product and your contract expressly permit that processing and you have implemented appropriate safeguards.

4. AI and Automation Rules

You may not use Cizonet AI or automation features to:

• Make high-impact decisions about employment, education, credit, housing, healthcare, law, safety, eligibility, or rights without appropriate human review and lawful safeguards.
• Create deceptive, impersonating, defamatory, illegal, infringing, or harmful content.
• Generate malware, exploit code, phishing content, credential theft flows, or instructions for wrongdoing.
• Misrepresent AI outputs as verified professional advice or human-authored conclusions without review.

5. Security Rules

You may not attempt unauthorized access, privilege escalation, account takeover, data exfiltration, service disruption, credential stuffing, denial-of-service attacks, or vulnerability testing outside the limits of our Security Policy. You must report suspected vulnerabilities or unauthorized access promptly.

6. Enforcement

We may investigate suspected violations and may remove content, suspend users, suspend workspaces, block integrations, limit traffic, disable features, preserve evidence, notify affected customers, contact law enforcement, or terminate access where reasonably necessary to protect the Services, users, customers, Cizonet, or third parties.

We may consider the severity, intent, risk, repeat behavior, legal obligations, customer impact, and cooperation when deciding enforcement action.

7. Contact

Report abuse, security concerns, or policy violations to contact@cizonet.com.